Welcome to the UHS Training and development help desk

In order to manage requests and better support you, we utilise an online help desk system.

Every request you need to make (whether it be a course booking, a room booking, an issue with e-learning or compliance reporting query) is assigned a unique request number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your requests. A valid email address is required to submit a ticket.

There will be a period of transition over the next few weeks on VLE and we ask for you to bear with us as we fine tune the system. The Learning Support Team are still uploading historical competencies and courses so if you cannot find something please be assured it will be added in due course. We will be providing training resources and guides over the coming weeks, and of course the help desk team are always here to help. In the mean time please explore the site and enjoy the many new features and improvements.

If you need to reset your password for VLE please click here

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket

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